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Manorcare Health Services

Contact Information:
13881 Eagle Ridge Drive  
Fort Myers, Florida 33912  
Phone Number: (239) 561-7700  

Manorcare Health Services Facility Information

Number of Certified Beds 120 Sprinkler Systems Fully Sprinklered
Total Residents 98 Part of a Chain Yes
Precent of Beds Occupied 82% Located Within Hospital No
Resident and Family Conseling Resident Counseling Company Type For profit - Corporation
Medicare/Medicaid Participating in Medicare and Medicaid
 

Manorcare Health Services Nursing Home Staff

Average number of registered nurse (rn) hours per day per resident. 0.83
Average number of licensed practical or vocational nurse hours per day per nursing home resident. 1.14
Total number of hours worked by nursing staff for each resident in the nursing home. 1.97
Average number of certified nursing assistant (CNA) hours worked each week per resident. 3.17

Manorcare Health Services Resident Information

Percent of High Risk Long Term Nursing Home Residents Who Have Pressure Sores: 18%
Percent of Long Term Nursing Home Residents Given Influenza Vaccination During the Flu Season: 40%
Percent of Long Term Nursing Home Residents Who are More Depressed or Anxious: 20%
Percent of Long Term Nursing Home Residents Who Have Moderate to Severe Pain: 3%
Percent of Long Term Nursing Home Residents Who Have/Had a Catheter Inserted and Left in Their Bladder: 4%
Percent of Long Term Nursing Home Residents Who Lose Too Much Weight: 7%
Percent of Long Term Nursing Home Residents Who Spend Most of Their Time in Bed or in a Chair: 2%
Percent of Long Term Nursing Home Residents Who Were Assessed and Given Pneumococcal Vaccination: 29%
Percent of Long Term Nursing Home Residents Who Were Physically Restrained: 2%
Percent of Long Term Nursing Home Residents Whose Ability to Move About in and Around Their Room Got Worse: 17%
Percent of Long Term Nursing Home Residents Whose Need for Help With Daily Activities Has Increased: 21%
Percent of Long Term Nursing Home Residents With a Urinary Tract Infection: 10%
Percent of Low-Risk Long Term Nursing Home Residents Who Have Pressure Sores: Not Available - This facility has too few residents at the moment to give an accurate report. Please contact the nursing home directly to obtain current information.
Percent of Low-Risk Long Term Nursing Home Residents Who Lose Control of Their Bowels or Bladder: 67%
Percent of Short Term Nursing Home Residents Given Influenza Vaccination During the Flu Season: 26%
Percent of Short Term Nursing Home Residents Who Had Moderate to Severe Pain: 8%
Percent of Short Term Nursing Home Residents Who Were Assessed and Given Pneumococcal Vaccination: 30%
Percent of Short Term Nursing Home Residents With Delirium: 1%
Percent of Short Term Nursing Home Residents With Pressure Sores: 15%


Nursing Home Violations by Manorcare Health Services
Health Violations:
Category: Date: Specific Violation: Scope: Level of Harm Caused:
Administration Deficiencies 07/22/2004 Get services outside the nursing home that meet professional standards. Pattern Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies 07/22/2004 Make sure that residents are well nourished. Pattern Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies 07/22/2004 Store, cook, and give out food in a safe and clean way. Widespread Minimal harm or potential for actual harm
Pharmacy Service Deficiencies 07/22/2004 Provide drugs and related services needed by each resident. Isolated Minimal harm or potential for actual harm
Pharmacy Service Deficiencies 07/22/2004 Properly mark drugs and other similar products. Isolated Minimal harm or potential for actual harm
Pharmacy Service Deficiencies 07/22/2004 Keep drugs and other similar products locked safely and properly stored. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 07/22/2004 Give professional services that meet a professional standard of quality. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 07/22/2004 Give professional services that follow each resident's written care plan. Isolated Minimal harm or potential for actual harm
Resident Rights Deficiencies 07/22/2004 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. Isolated Minimal harm or potential for actual harm
Administration Deficiencies 09/01/2005 Keep accurate and appropriate medical records. Pattern Minimal harm or potential for actual harm
Environmental Deficiencies 09/01/2005 Get rid of garbage properly. Isolated Minimal harm or potential for actual harm
Environmental Deficiencies 09/01/2005 Make sure that staff members wash their hands when needed. Isolated Minimal harm or potential for actual harm
Environmental Deficiencies 09/01/2005 Move, clean and store sheets, towels and other linens in a way that prevents the spread of infection. Widespread Minimal harm or potential for actual harm
Environmental Deficiencies 09/01/2005 Make sure that the nursing home area is safe, easy to use, clean and comfortable. Isolated Minimal harm or potential for actual harm
Mistreatment Deficiencies 09/01/2005 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. Isolated Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies 09/01/2005 Make sure that residents are well nourished. Pattern Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies 09/01/2005 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Widespread Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies 09/01/2005 Provide special eating equipment and utensils for each resident who needs them. Pattern Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies 09/01/2005 Store, cook, and give out food in a safe and clean way. Widespread Minimal harm or potential for actual harm
Pharmacy Service Deficiencies 09/01/2005 Keep drugs and other similar products locked safely and properly stored. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 09/01/2005 Give professional services that meet a professional standard of quality. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 09/01/2005 Give professional services that follow each resident's written care plan. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 09/01/2005 Give each resident care and services to get or keep the highest quality of life possible. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 09/01/2005 Make sure each resident is being watched and has assistance devices when needed, to prevent accidents. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 09/01/2005 Have enough nurses to care for every resident in a way that maximizes the resident's well being. Isolated Minimal harm or potential for actual harm
Resident Assessment Deficiencies 09/01/2005 Do a new assessment after any major change in a resident's physical or mental health. Isolated Minimal harm or potential for actual harm
Resident Assessment Deficiencies 09/01/2005 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Isolated Minimal harm or potential for actual harm
Resident Assessment Deficiencies 09/01/2005 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Isolated Minimal harm or potential for actual harm
Resident Assessment Deficiencies 09/01/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. Isolated Minimal harm or potential for actual harm
Resident Rights Deficiencies 09/01/2005 Keep each resident's personal and medical records private and confidential. Isolated Minimal harm or potential for actual harm
Resident Rights Deficiencies 09/01/2005 Try to resolve each resident's complaints quickly. Pattern Minimal harm or potential for actual harm
Resident Rights Deficiencies 09/01/2005 Provide care in a way that keeps or builds each resident's dignity and self respect. Pattern Minimal harm or potential for actual harm
Resident Rights Deficiencies 09/01/2005 Provide services to meet the needs and preferences of each resident. Isolated Minimal harm or potential for actual harm
Administration Deficiencies 07/20/2006 1) Review the work of each nurse aide every year; or 2) give regular training for the nurse aides. Pattern Minimal harm or potential for actual harm
Mistreatment Deficiencies 07/20/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. Isolated Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies 07/20/2006 Hire enough skilled workers to carry out dietary service. Widespread Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies 07/20/2006 Store, cook, and give out food in a safe and clean way. Widespread Minimal harm or potential for actual harm
Pharmacy Service Deficiencies 07/20/2006 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 07/20/2006 Give professional services that meet a professional standard of quality. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 07/20/2006 Give each resident care and services to get or keep the highest quality of life possible. Isolated Minimal harm or potential for actual harm
Resident Assessment Deficiencies 07/20/2006 Do a new assessment after any major change in a resident's physical or mental health. Isolated Minimal harm or potential for actual harm
Resident Assessment Deficiencies 07/20/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Pattern Minimal harm or potential for actual harm
Resident Assessment Deficiencies 07/20/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Pattern Minimal harm or potential for actual harm
Resident Assessment Deficiencies 07/20/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. Pattern Minimal harm or potential for actual harm
Resident Rights Deficiencies 07/20/2006 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. Isolated Minimal harm or potential for actual harm
Fire Safety Violations:
Category: Date: Specific Violation: Scope: Level of Harm Caused:
Miscellaneous Deficiencies 07/20/2004 fire safety features required by current fire safety codes. Widespread Potential for minimal harm
Corridor Walls and Doors Deficiencies 08/29/2005 corridor and hallway doors that block smoke. Pattern Minimal harm or potential for actual harm
Medical Gases and Anesthetizing Areas Deficiencies 08/29/2005 proper medical gas storage and administration areas. Widespread Minimal harm or potential for actual harm
Smoke Compartmentation and Control Deficiencies 08/29/2005 at least two compartments on every floor to protect residents from smoke. Pattern Minimal harm or potential for actual harm
Emergency Plans and Fire Drills Deficiencies 07/20/2006 record of quarterly fire drills for each shift under varying conditions. Widespread Minimal harm or potential for actual harm
Fire Alarm Systems Deficiencies 07/20/2006 an approved installation, maintenance and testing program for fire alarm systems. Widespread Minimal harm or potential for actual harm