Nursing Homes

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Heartland Health Care Center

Contact Information:
8495 Normandy Blvd  
Jacksonville, Florida 32221  
Phone Number: (904) 783-3749  

Heartland Health Care Center Facility Information

Number of Certified Beds 120 Sprinkler Systems Fully Sprinklered
Total Residents 106 Part of a Chain Yes
Precent of Beds Occupied 88% Located Within Hospital No
Resident and Family Conseling Resident & Family Counseling Company Type For profit - Corporation
Medicare/Medicaid Participating in Medicare and Medicaid
 

Heartland Health Care Center Nursing Home Staff

Average number of registered nurse (rn) hours per day per resident. 0.35
Average number of licensed practical or vocational nurse hours per day per nursing home resident. 1.09
Total number of hours worked by nursing staff for each resident in the nursing home. 1.44
Average number of certified nursing assistant (CNA) hours worked each week per resident. 2.75

Heartland Health Care Center Resident Information

Percent of High Risk Long Term Nursing Home Residents Who Have Pressure Sores: 26%
Percent of Long Term Nursing Home Residents Given Influenza Vaccination During the Flu Season: 14%
Percent of Long Term Nursing Home Residents Who are More Depressed or Anxious: 8%
Percent of Long Term Nursing Home Residents Who Have Moderate to Severe Pain: 3%
Percent of Long Term Nursing Home Residents Who Have/Had a Catheter Inserted and Left in Their Bladder: 4%
Percent of Long Term Nursing Home Residents Who Lose Too Much Weight: 6%
Percent of Long Term Nursing Home Residents Who Spend Most of Their Time in Bed or in a Chair: 0%
Percent of Long Term Nursing Home Residents Who Were Assessed and Given Pneumococcal Vaccination: 37%
Percent of Long Term Nursing Home Residents Who Were Physically Restrained: 3%
Percent of Long Term Nursing Home Residents Whose Ability to Move About in and Around Their Room Got Worse: 11%
Percent of Long Term Nursing Home Residents Whose Need for Help With Daily Activities Has Increased: 18%
Percent of Long Term Nursing Home Residents With a Urinary Tract Infection: 21%
Percent of Low-Risk Long Term Nursing Home Residents Who Have Pressure Sores: Not Available - This facility has too few residents at the moment to give an accurate report. Please contact the nursing home directly to obtain current information.
Percent of Low-Risk Long Term Nursing Home Residents Who Lose Control of Their Bowels or Bladder: 50%
Percent of Short Term Nursing Home Residents Given Influenza Vaccination During the Flu Season: 4%
Percent of Short Term Nursing Home Residents Who Had Moderate to Severe Pain: 27%
Percent of Short Term Nursing Home Residents Who Were Assessed and Given Pneumococcal Vaccination: 47%
Percent of Short Term Nursing Home Residents With Delirium: 0%
Percent of Short Term Nursing Home Residents With Pressure Sores: 24%


Nursing Home Violations by Heartland Health Care Center
Health Violations:
Category: Date: Specific Violation: Scope: Level of Harm Caused:
Environmental Deficiencies 07/15/2004 Provide needed housekeeping and maintenance. Pattern Minimal harm or potential for actual harm
Mistreatment Deficiencies 07/15/2004 Keep each resident free from physical restraints, unless needed for medical treatment. Isolated Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies 07/15/2004 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Widespread Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies 07/15/2004 Store, cook, and give out food in a safe and clean way. Widespread Minimal harm or potential for actual harm
Pharmacy Service Deficiencies 07/15/2004 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 07/15/2004 Provide social services for related medical problems to help each resident achieve the highest possible quality of life. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 07/15/2004 Give professional services that meet a professional standard of quality. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 07/15/2004 Give professional services that follow each resident's written care plan. Isolated Minimal harm or potential for actual harm
Resident Rights Deficiencies 07/15/2004 Keep each resident's personal and medical records private and confidential. Isolated Minimal harm or potential for actual harm
Resident Rights Deficiencies 07/15/2004 Provide care in a way that keeps or builds each resident's dignity and self respect. Isolated Minimal harm or potential for actual harm
Resident Rights Deficiencies 07/15/2004 Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care. Isolated Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies 06/16/2005 Store, cook, and give out food in a safe and clean way. Widespread Minimal harm or potential for actual harm
Administration Deficiencies 07/27/2006 Keep accurate and appropriate medical records. Pattern Minimal harm or potential for actual harm
Mistreatment Deficiencies 07/27/2006 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 07/27/2006 Give each resident enough fluids to keep them healthy and prevent dehydration. Isolated Minimal harm or potential for actual harm
Resident Assessment Deficiencies 07/27/2006 Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. Isolated Minimal harm or potential for actual harm
Fire Safety Violations:
Category: Date: Specific Violation: Scope: Level of Harm Caused:
Building Service Equipment Deficiencies 07/13/2004 heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Isolated Minimal harm or potential for actual harm
Building Service Equipment Deficiencies 07/13/2004 an externally vented heating system. Isolated Minimal harm or potential for actual harm
Electrical Deficiencies 07/13/2004 weekly inspections and monthly testing of generators. Isolated Minimal harm or potential for actual harm