Cross Key Healthcare

Contact Information:
1550 Lee Boulevard
Lehigh Acres, Florida 33936
Phone Number: (239) 369-2194

Cross Key Healthcare Facility Information

Number of Certified Beds	110	Sprinkler Systems	Fully Sprinklered
Total Residents	87	Part of a Chain	No
Precent of Beds Occupied	79%	Located Within Hospital	No
Resident and Family Conseling	Resident & Family Counseling	Company Type	For profit - Corporation
Medicare/Medicaid	Participating in Medicare and Medicaid

Cross Key Healthcare Nursing Home Staff

Average number of registered nurse (rn) hours per day per resident.	0.19
Average number of licensed practical or vocational nurse hours per day per nursing home resident.	1.29
Total number of hours worked by nursing staff for each resident in the nursing home.	1.48
Average number of certified nursing assistant (CNA) hours worked each week per resident.	3.4

Cross Key Healthcare Resident Information

Percent of High Risk Long Term Nursing Home Residents Who Have Pressure Sores: Not Available - This facility has too few residents at the moment to give an accurate report. Please contact the nursing home directly to obtain current information.

Percent of Long Term Nursing Home Residents Given Influenza Vaccination During the Flu Season: 89%

Percent of Long Term Nursing Home Residents Who are More Depressed or Anxious: 7%

Percent of Long Term Nursing Home Residents Who Have Moderate to Severe Pain: 2%

Percent of Long Term Nursing Home Residents Who Have/Had a Catheter Inserted and Left in Their Bladder: 3%

Percent of Long Term Nursing Home Residents Who Lose Too Much Weight: 0%

Percent of Long Term Nursing Home Residents Who Spend Most of Their Time in Bed or in a Chair: 8%

Percent of Long Term Nursing Home Residents Who Were Assessed and Given Pneumococcal Vaccination: 90+%

Percent of Long Term Nursing Home Residents Who Were Physically Restrained: 14%

Percent of Long Term Nursing Home Residents Whose Ability to Move About in and Around Their Room Got Worse: 27%

Percent of Long Term Nursing Home Residents Whose Need for Help With Daily Activities Has Increased: 18%

Percent of Long Term Nursing Home Residents With a Urinary Tract Infection: 8%

Percent of Low-Risk Long Term Nursing Home Residents Who Have Pressure Sores: Not Available - This facility has too few residents at the moment to give an accurate report. Please contact the nursing home directly to obtain current information.

Percent of Low-Risk Long Term Nursing Home Residents Who Lose Control of Their Bowels or Bladder: 35%

Percent of Short Term Nursing Home Residents Given Influenza Vaccination During the Flu Season: 81%

Percent of Short Term Nursing Home Residents Who Had Moderate to Severe Pain: 32%

Percent of Short Term Nursing Home Residents Who Were Assessed and Given Pneumococcal Vaccination: 90%

Percent of Short Term Nursing Home Residents With Delirium: 3%

Percent of Short Term Nursing Home Residents With Pressure Sores: 45%

Nursing Home Violations by Cross Key Healthcare

Health Violations:
Category:	Date:	Specific Violation:	Scope:	Level of Harm Caused:
Administration Deficiencies	11/04/2004	Keep accurate and appropriate medical records.	Isolated	Minimal harm or potential for actual harm
Environmental Deficiencies	11/04/2004	Provide needed housekeeping and maintenance.	Isolated	Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies	11/04/2004	Provide food in a way that meets a resident's needs.	Isolated	Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies	11/04/2004	Provide special eating equipment and utensils for each resident who needs them.	Isolated	Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies	11/04/2004	Store, cook, and give out food in a safe and clean way.	Widespread	Minimal harm or potential for actual harm
Pharmacy Service Deficiencies	11/04/2004	Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.	Pattern	Minimal harm or potential for actual harm
Pharmacy Service Deficiencies	11/04/2004	Make sure that residents are safe from serious medication errors.	Isolated	Minimal harm or potential for actual harm
Quality Care Deficiencies	11/04/2004	Provide social services for related medical problems to help each resident achieve the highest possible quality of life.	Isolated	Minimal harm or potential for actual harm
Quality Care Deficiencies	11/04/2004	Give professional services that follow each resident's written care plan.	Isolated	Minimal harm or potential for actual harm
Resident Rights Deficiencies	11/04/2004	Keep each resident's personal and medical records private and confidential.	Isolated	Minimal harm or potential for actual harm
Resident Rights Deficiencies	11/04/2004	Provide care in a way that keeps or builds each resident's dignity and self respect.	Isolated	Minimal harm or potential for actual harm
Administration Deficiencies	08/04/2005	Make sure that nurse aides show they have the skills to be able to care for residents.	Pattern	Minimal harm or potential for actual harm
Environmental Deficiencies	08/04/2005	Make sure that the nursing home area is free of dangers that cause accidents.	Isolated	Minimal harm or potential for actual harm
Mistreatment Deficiencies	08/04/2005	Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property.	Pattern	Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies	08/04/2005	Make sure that residents are well nourished.	Pattern	Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies	08/04/2005	Store, cook, and give out food in a safe and clean way.	Widespread	Minimal harm or potential for actual harm
Quality Care Deficiencies	08/04/2005	Give professional services that meet a professional standard of quality.	Pattern	Minimal harm or potential for actual harm
Quality Care Deficiencies	08/04/2005	Give each resident care and services to get or keep the highest quality of life possible.	Pattern	Minimal harm or potential for actual harm
Quality Care Deficiencies	08/04/2005	Have enough nurses to care for every resident in a way that maximizes the resident's well being.	Isolated	Minimal harm or potential for actual harm
Resident Assessment Deficiencies	08/04/2005	Check and update (if needed) each resident's assessment every 3 months.	Isolated	Minimal harm or potential for actual harm
Resident Assessment Deficiencies	08/04/2005	Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.	Isolated	Minimal harm or potential for actual harm
Resident Assessment Deficiencies	08/04/2005	1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan.	Pattern	Minimal harm or potential for actual harm
Resident Assessment Deficiencies	08/04/2005	Provide a final summary of the resident's health status and a summary of the resident's stay, when the resident is ready to leave the nursing home.	Pattern	Potential for minimal harm
Resident Assessment Deficiencies	08/04/2005	Develop a plan with the resident and family for the resident's care after leaving the nursing home.	Pattern	Potential for minimal harm
Resident Assessment Deficiencies	08/04/2005	Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing.	Pattern	Potential for minimal harm
Resident Assessment Deficiencies	08/04/2005	Make sure that doctors visit residents regularly, as required.	Isolated	Minimal harm or potential for actual harm
Resident Rights Deficiencies	08/04/2005	Try to resolve each resident's complaints quickly.	Pattern	Minimal harm or potential for actual harm
Resident Rights Deficiencies	08/04/2005	Let residents give themselves their drugs if they are able.	Isolated	Minimal harm or potential for actual harm
Resident Rights Deficiencies	08/04/2005	Provide written records when a resident is transferred or discharged.	Isolated	Minimal harm or potential for actual harm
Resident Rights Deficiencies	08/04/2005	Provide enough notice before discharging or transferring a resident.	Isolated	Minimal harm or potential for actual harm
Resident Rights Deficiencies	08/04/2005	Tell the resident or the resident's representative in writing how long the nursing home will hold the resident's bed when the resident temporarily leaves the facility.	Isolated	Minimal harm or potential for actual harm
Resident Rights Deficiencies	08/04/2005	Make sure each resident has the right to choose activities, schedules and health care according to his or her interests, assessment, and plan of care.	Isolated	Minimal harm or potential for actual harm
Resident Rights Deficiencies	08/04/2005	Provide services to meet the needs and preferences of each resident.	Pattern	Minimal harm or potential for actual harm
Environmental Deficiencies	07/20/2006	Make sure there is a program to prevent/deal with mice, insects, or other pests.	Widespread	Potential for minimal harm
Pharmacy Service Deficiencies	07/20/2006	1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.	Isolated	Minimal harm or potential for actual harm
Pharmacy Service Deficiencies	07/20/2006	Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.	Pattern	Minimal harm or potential for actual harm
Pharmacy Service Deficiencies	07/20/2006	At least once a month, have a licensed pharmacist check the drugs that each resident takes.	Isolated	Minimal harm or potential for actual harm
Quality Care Deficiencies	07/20/2006	Give professional services that meet a professional standard of quality.	Isolated	Minimal harm or potential for actual harm
Quality Care Deficiencies	07/20/2006	Give professional services that follow each resident's written care plan.	Isolated	Minimal harm or potential for actual harm
Fire Safety Violations:
Category:	Date:	Specific Violation:	Scope:	Level of Harm Caused:
Medical Gases and Anesthetizing Areas Deficiencies	11/03/2004	proper medical gas storage and administration areas.	Pattern	Minimal harm or potential for actual harm
Emergency Plans and Fire Drills Deficiencies	07/19/2006	record of quarterly fire drills for each shift under varying conditions.	Widespread	Minimal harm or potential for actual harm

Cross Key Healthcare

Cross Key Healthcare Facility Information

Cross Key Healthcare Nursing Home Staff

Cross Key Healthcare Resident Information

Nursing Home Violations by Cross Key Healthcare