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Hillcrest Haven Convalescent Center

Contact Information:
1071 Renee Ave  
Pocatello, Idaho 83201  
Phone Number: (208) 233-1411  

Hillcrest Haven Convalescent Center Facility Information

Number of Certified Beds 113 Sprinkler Systems Fully Sprinklered
Total Residents 67 Part of a Chain No
Precent of Beds Occupied 59% Located Within Hospital No
Resident and Family Conseling Resident Counseling Company Type For profit - Partnership
Medicare/Medicaid Participating in Medicare and Medicaid
 

Hillcrest Haven Convalescent Center Nursing Home Staff

Average number of registered nurse (rn) hours per day per resident. 0.72
Average number of licensed practical or vocational nurse hours per day per nursing home resident. 1.4
Total number of hours worked by nursing staff for each resident in the nursing home. 2.12
Average number of certified nursing assistant (CNA) hours worked each week per resident. 3.76

Hillcrest Haven Convalescent Center Resident Information

Percent of High Risk Long Term Nursing Home Residents Who Have Pressure Sores: 8%
Percent of Long Term Nursing Home Residents Given Influenza Vaccination During the Flu Season: 79%
Percent of Long Term Nursing Home Residents Who are More Depressed or Anxious: 9%
Percent of Long Term Nursing Home Residents Who Have Moderate to Severe Pain: 13%
Percent of Long Term Nursing Home Residents Who Have/Had a Catheter Inserted and Left in Their Bladder: 3%
Percent of Long Term Nursing Home Residents Who Lose Too Much Weight: 13%
Percent of Long Term Nursing Home Residents Who Spend Most of Their Time in Bed or in a Chair: 0%
Percent of Long Term Nursing Home Residents Who Were Assessed and Given Pneumococcal Vaccination: 90%
Percent of Long Term Nursing Home Residents Who Were Physically Restrained: 5%
Percent of Long Term Nursing Home Residents Whose Ability to Move About in and Around Their Room Got Worse: 5%
Percent of Long Term Nursing Home Residents Whose Need for Help With Daily Activities Has Increased: 10%
Percent of Long Term Nursing Home Residents With a Urinary Tract Infection: 3%
Percent of Low-Risk Long Term Nursing Home Residents Who Have Pressure Sores: Not Available - This facility has too few residents at the moment to give an accurate report. Please contact the nursing home directly to obtain current information.
Percent of Low-Risk Long Term Nursing Home Residents Who Lose Control of Their Bowels or Bladder: 11%
Percent of Short Term Nursing Home Residents Given Influenza Vaccination During the Flu Season: 82%
Percent of Short Term Nursing Home Residents Who Had Moderate to Severe Pain: 14%
Percent of Short Term Nursing Home Residents Who Were Assessed and Given Pneumococcal Vaccination: 90%
Percent of Short Term Nursing Home Residents With Delirium: 0%
Percent of Short Term Nursing Home Residents With Pressure Sores: 3%


Nursing Home Violations by Hillcrest Haven Convalescent Center
Health Violations:
Category: Date: Specific Violation: Scope: Level of Harm Caused:
Administration Deficiencies 06/11/2004 Keep accurate and appropriate medical records. Isolated Minimal harm or potential for actual harm
Environmental Deficiencies 06/11/2004 Provide bedrooms that don't allow residents to see each other when privacy is needed. Pattern Potential for minimal harm
Environmental Deficiencies 06/11/2004 Make sure that a working call system is available in each resident's room or bathroom and bathing area. Pattern Potential for minimal harm
Mistreatment Deficiencies 06/11/2004 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated Minimal harm or potential for actual harm
Mistreatment Deficiencies 06/11/2004 Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. Isolated Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies 06/11/2004 Store, cook, and give out food in a safe and clean way. Widespread Minimal harm or potential for actual harm
Pharmacy Service Deficiencies 06/11/2004 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Isolated Minimal harm or potential for actual harm
Pharmacy Service Deficiencies 06/11/2004 Make sure that the pharmacist reports anything unusual to the doctor on duty and the director of nursing. Isolated Minimal harm or potential for actual harm
Pharmacy Service Deficiencies 06/11/2004 Act when the pharmacist reports something unusual. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 06/11/2004 Give professional services that meet a professional standard of quality. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 06/11/2004 Give each resident care and services to get or keep the highest quality of life possible. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 06/11/2004 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Isolated Minimal harm or potential for actual harm
Resident Rights Deficiencies 06/11/2004 Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. Widespread Potential for minimal harm
Resident Rights Deficiencies 06/11/2004 Provide care for each resident in a way that keeps or builds the resident's quality of life. Pattern Minimal harm or potential for actual harm
Administration Deficiencies 07/28/2005 Keep accurate and appropriate medical records. Isolated Minimal harm or potential for actual harm
Environmental Deficiencies 07/28/2005 Provide needed housekeeping and maintenance. Pattern Minimal harm or potential for actual harm
Environmental Deficiencies 07/28/2005 Make sure that the nursing home area is free of dangers that cause accidents. Pattern Minimal harm or potential for actual harm
Environmental Deficiencies 07/28/2005 Make sure that staff members wash their hands when needed. Isolated Minimal harm or potential for actual harm
Environmental Deficiencies 07/28/2005 Make sure that the nursing home area is safe, easy to use, clean and comfortable. Pattern Minimal harm or potential for actual harm
Mistreatment Deficiencies 07/28/2005 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies 07/28/2005 Provide food in a way that meets a resident's needs. Pattern Minimal harm or potential for actual harm
Quality Care Deficiencies 07/28/2005 Give professional services that meet a professional standard of quality. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 07/28/2005 Give each resident care and services to get or keep the highest quality of life possible. Pattern Minimal harm or potential for actual harm
Quality Care Deficiencies 07/28/2005 Make sure each resident is being watched and has assistance devices when needed, to prevent accidents. Isolated Minimal harm or potential for actual harm
Resident Assessment Deficiencies 07/28/2005 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. Pattern Minimal harm or potential for actual harm
Resident Rights Deficiencies 07/28/2005 Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. Isolated Minimal harm or potential for actual harm
Administration Deficiencies 08/25/2006 Give or get lab tests to meet the needs of residents. Isolated Minimal harm or potential for actual harm
Environmental Deficiencies 08/25/2006 Keep safe, clean and homelike surroundings. Widespread Potential for minimal harm
Environmental Deficiencies 08/25/2006 Provide needed housekeeping and maintenance. Pattern Minimal harm or potential for actual harm
Environmental Deficiencies 08/25/2006 Keep temperature levels comfortable and safe. Pattern Potential for minimal harm
Environmental Deficiencies 08/25/2006 Make sure that the nursing home area is free of dangers that cause accidents. Pattern Minimal harm or potential for actual harm
Environmental Deficiencies 08/25/2006 Provide enough emergency electricity. Pattern Minimal harm or potential for actual harm
Nutrition and Dietary Deficiencies 08/25/2006 Store, cook, and give out food in a safe and clean way. Widespread Minimal harm or potential for actual harm
Pharmacy Service Deficiencies 08/25/2006 Make sure that residents are safe from serious medication errors. Isolated Minimal harm or potential for actual harm
Pharmacy Service Deficiencies 08/25/2006 Properly mark drugs and other similar products. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 08/25/2006 Provide activities to meet the needs of each resident. Pattern Minimal harm or potential for actual harm
Quality Care Deficiencies 08/25/2006 Give each resident care and services to get or keep the highest quality of life possible. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 08/25/2006 Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. Isolated Minimal harm or potential for actual harm
Quality Care Deficiencies 08/25/2006 Make sure each resident is being watched and has assistance devices when needed, to prevent accidents. Isolated Actual harm
Quality Care Deficiencies 08/25/2006 Make sure that each resident's nutritional needs were met. Isolated Minimal harm or potential for actual harm
Resident Assessment Deficiencies 08/25/2006 Make a complete assessment that covers all questions for areas that are listed in official regulations. Pattern Potential for minimal harm
Resident Assessment Deficiencies 08/25/2006 Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them. Isolated Minimal harm or potential for actual harm
Resident Assessment Deficiencies 08/25/2006 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. Isolated Minimal harm or potential for actual harm
Resident Rights Deficiencies 08/25/2006 Properly hold, secure and manage each resident's personal money which is deposited with the nursing home. Widespread Potential for minimal harm
Resident Rights Deficiencies 08/25/2006 Allow residents to easily see the results of the nursing home's most recent survey. Widespread Potential for minimal harm
Resident Rights Deficiencies 08/25/2006 Provide care in a way that keeps or builds each resident's dignity and self respect. Pattern Minimal harm or potential for actual harm
Fire Safety Violations:
Category: Date: Specific Violation: Scope: Level of Harm Caused:
Corridor Walls and Doors Deficiencies 05/05/2004 corridors that are separated from common areas by walls constructed to limit the passage of smoke. Widespread Potential for minimal harm
Hazardous Area Deficiencies 05/05/2004 construction that can resist fire for one hour or an approved fire extinguishing system. Widespread Potential for minimal harm
Corridor Walls and Doors Deficiencies 06/28/2006 corridor and hallway doors that block smoke. Pattern Minimal harm or potential for actual harm
Electrical Deficiencies 06/28/2006 properly installed electrical wiring and equipment. Isolated Minimal harm or potential for actual harm
Emergency Plans and Fire Drills Deficiencies 06/28/2006 did not have a written emergency evacuation plan. Widespread Potential for minimal harm
Emergency Plans and Fire Drills Deficiencies 06/28/2006 record of quarterly fire drills for each shift under varying conditions. Widespread Minimal harm or potential for actual harm
Exits and Egress Deficiencies 06/28/2006 exits that are accessible at all times. Isolated Minimal harm or potential for actual harm
Fire Alarm Systems Deficiencies 06/28/2006 an approved back-up procedure for a faulty fire alarm system. Widespread Potential for minimal harm
Hazardous Area Deficiencies 06/28/2006 construction that can resist fire for one hour or an approved fire extinguishing system. Isolated Minimal harm or potential for actual harm
Illumination and Emergency Power Deficiencies 06/28/2006 emergency lighting that can last at least 1 1/2 hours. Isolated Minimal harm or potential for actual harm
Illumination and Emergency Power Deficiencies 06/28/2006 properly located and lighted Exit signs. Isolated Minimal harm or potential for actual harm
Smoke Compartmentation and Control Deficiencies 06/28/2006 walls or barriers that prevent smoke from passing through and would resist fire for at least one hour. Isolated Minimal harm or potential for actual harm